SanteriaGuide respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order or create an account, we collect the details needed to fulfill it: your name, email address, shipping address, and phone number. If you sign up for our newsletter, we collect your email address. Like most websites, we also receive standard technical information from your browser (device type, pages visited) to keep the site running and improve it.
How We Use Your Information
- To process, pack, and ship your orders.
- To send order confirmations, shipping notifications, and customer service replies.
- To send our newsletter — only if you signed up for it, and you can unsubscribe at any time.
- To understand how the site is used so we can improve it.
What We Never Do
We do not sell, rent, or trade your personal information. Ever.
Sharing With Service Providers
A few trusted services help us operate the store — our payment processor, our shipping carrier, and our email delivery provider. Each receives only the minimum information required to do its job, and none of them may use your data for their own purposes.
Cookies & Analytics
We use a small number of cookies and analytics tools to remember your cart, keep you signed in, and understand how visitors use the site. You can disable cookies in your browser at any time; the store will continue to work, though some conveniences will be lost.
Data Retention
We keep order records as long as needed to serve you and meet our legal and accounting obligations. Newsletter subscriptions are kept until you unsubscribe.
Your Rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we’re not required to keep it (for example, for tax purposes). To make a request, contact us.
Changes to This Policy
If we update this policy, the revised version will be posted on this page.
Contact
Questions about privacy? Get in touch — we respond within 1–2 business days.