Política de envío

 

SanteriaGuide Shipping Policy

At SanteriaGuide, we are committed to providing efficient and reliable shipping services for all our customers. Below are the terms and conditions of our shipping policy:

1. Order Processing:

   • All orders will be processed within 1 to 2 business days from the date of order confirmation.
   • We do not ship on weekends or holidays.

2. Shipping Methods:

   • We offer various shipping options to meet your needs, including standard and express shipping.
   • Shipping costs and delivery times vary based on the selected shipping option and the recipient's location.

3. Delivery Timeframes:

   • The estimated delivery time will depend on the chosen shipping method and the order's destination.
   • Please note that delivery times are approximate and may vary due to factors beyond our control, such as weather conditions or carrier delays.

4. Shipment Tracking:

   • Once your order has been shipped, you will receive an email with the tracking number and instructions on how to track your shipment.

5. Shipping Address:

   • It is the customer's responsibility to provide a correct and complete shipping address. We are not responsible for orders not delivered due to incorrect or incomplete addresses.

6. Shipping Issues:

   • If your order does not arrive within the estimated timeframe, please contact us at Info@SanteriaGuide.com so we can assist you.
   • In case of products damaged or lost during shipping, we will work with you and the carrier to resolve the issue as soon as possible.

7. International Shipping:

   • We offer international shipping to various countries. Delivery times and costs may vary depending on the destination.